Privacy Policy

1) Who we are

Jawwid Academy (“Jawwid”, “we”, “us”) is an online academy offering Quran, Tajweed, Arabic language, and Islamic Studies classes.

“You” refers to any visitor, student, parent/guardian, or user of the website and services.

2) What data we collect

Depending on how you use our website and services (enrollment/trial/subscription), we may collect:

A) Data you provide directly

• Name
• Email address
• Phone number
• Country/city
• Enrollment, trial, or course details
• Any information you submit via contact forms

B) Data collected automatically

• IP address
• Browser and device type
• Operating system
• Pages you visit on the website
• Date/time of access
• Cookies and similar technologies

C) Payment data

• Payments may be processed by third-party payment providers.
• We typically do not store full card details.
• We may receive transaction confirmations and status.

D) Learning session data

• Attendance records
• Progress notes
• Class scheduling details
• We may use third-party virtual classroom tools (e.g., Zoom)

3) How we use your data

We use your data to:

• Deliver the educational services you request (trial, subscriptions, courses).
• Manage enrollments, classes, and learning progress.
• Provide customer support and scheduling coordination.
• Send essential service communications (registration confirmations, class instructions, schedule changes, payment notices).
• Improve website experience, performance, security, and fraud prevention.
• Comply with legal obligations and protect rights.

4) Legal bases

Where applicable, we process personal data based on one or more of the following:

• Contract performance (to provide classes and manage subscriptions).
• Consent (where required, such as certain cookies or marketing messages if used).
• Legitimate interests (security, service improvement, fraud prevention).
• Legal obligation (accounting or regulatory requirements).

5) Sharing your data

We may share your data (only as necessary) with:

• Teachers and staff to deliver classes and manage progress.
• Service providers (hosting, email delivery, analytics, support tools).
• Payment processors for transactions.
• Virtual classroom or conferencing providers where used.
• Authorities where required by law or to protect rights.

We do not sell your personal data.

6) Cookies

We may use cookies and similar technologies for essential website functionality, preferences, analytics, and security.

You can usually manage cookies via your browser settings. Disabling cookies may impact parts of the site.

7) International transfers

Your data may be processed or stored in different countries depending on where our service providers operate. Where required, we apply appropriate safeguards to protect personal data.

8) Data retention

We retain personal data only as long as needed to provide services, meet the purposes described, and comply with legal/accounting requirements, then delete or anonymize it.

9) Security

We use reasonable technical and organizational measures to protect personal data. No online system can be guaranteed 100% secure.

10) Children’s privacy

Our services may be used by children under parental/guardian supervision. Parents/guardians are expected to provide and manage relevant information. If you believe a child provided data without proper consent, contact us to remove it.

11) Your rights

Depending on applicable laws (including UK GDPR), you may have rights to:

• Access and obtain a copy of your data
• Correct inaccurate data
• Delete data (where applicable)
• Restrict or object to processing
• Withdraw consent (where processing is based on consent)
• Data portability (in certain cases)

12) Contact

For privacy questions or requests, please contact us via the Contact Us page on our website.

13) Changes to this policy

We may update this policy from time to time. The updated version will be posted on this page with a new “Last updated” date.